Returns are refunded within 7 days of purchase with receipt or store credit after 7 days. No returns of bicycles unless other arrangements are made at time of purchase. No returns on special order items.
PRICES AND INFORMATION
This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.
Price Match Guarantee
If you find a better price on a new bike (same make, model, color, year, size, and in stock) at any retailer in a 30 mile radius of our shop we will match that price or refund the difference pending validation of the price by Redmond Cycle.
If requesting a refund of the difference on a product already purchased, you have 14 days to make the request and must bring your original receipt from Redmond Cycle. Also be prepared with the name and contact information of the retailer with the lower price.
If requesting a price match on a product NOT already purchased from Redmond Cycle, be prepared with the name and contact information of the retailer with the lower sale price.
After Redmond Cycle confirms the lower price with the other retailer you will receive a refund.
All refunds or price matches are subject to approval by a manager at Redmond Cycle. All prices will be confirmed by direct communication between Redmond Cycle and the other retailer.